Senior Workers Compensation Claim Specialist in Chicago, IL at Chubb Group of Insurance Companies

Date Posted: 11/27/2019

Job Snapshot

Job Description

Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. 

The Claim Specialist is responsible for investigating and settling high exposure, high risk claims and insuring a high level of customer service and claim file quality.


Duties may include, but are not limited to:

  • Confirms coverage of claims by reviewing policies and documents submitted in support of claims.
  • Analyzes coverage and communicates coverage positions, as warranted, under direction of supervisor and coverage unit.
  • Conducts, coordinates, and directs investigation into loss facts and extent of third-party damages.
  • Directs and monitors assignments to experts and underlying defense counsel.
  • Evaluates information on coverage, liability, and damages to determine the extent of insured's exposure.
  • Sets reserves within authority or makes claim recommendations concerning reserve changes to supervisor.
  • Reports to reinsurers and facilitates the prompt collection of reinsurance on those matters where they are accountable.
  • Travels to conferences, mediations, and trials as necessary.


This position reports to a line of business Claims Team Leader, Claims Manager or other more senior claims leader.


  • Minimum of 3 years of work comp claim handling experience.
  • College degree or equivalent business experience.
  • Ability to work independently and assimilate learning materials on many different subjects from various sources.
  • Excellent interpersonal communications and negotiation skills.
  • Ability to deal with customers in a professional manner.
  • Authoritative knowledge of the company’s coverage, products, services, and liabilities.
  • Ability to self-motivated and self-start.
  • Ability to make independent decisions using best practices for guidance.
  • Excellent verbal and written communication skills.
  • Strong interpersonal, negotiation and customer service skills.
  • Capable of dealing with highly visible and demanding customers.
  • Must be able to effectively work in a team environment.


  • Should have high degree of specialized and technical competence in the handling of high exposure claims with emphasis on hands-on file management. Experience with international claims a plus.
  • Bachelor’s degree in Business Administration or associated field.
  • Multiply jurisdictional claims handling experience.
  • Completion of basic IEA claims courses.
  • IEA certification.
  • Self Insured Certificate.
  • ARM 54, 55 and 56.
  • CPCU certification.

Chubb strives to offer a diverse and inclusive and rewarding work environment.  Teamwork and mutual respect are central to how Chubb operates and we believe the best solutions draw upon diverse perspectives, experiences and skills.  We operate in such a way where everyone, regardless of their singular background has the opportunity to contribute to our collective success.

Chubb offers a competitive compensation package and comprehensive benefits package including life, health and dental, vision, a generous retirement savings plan, disability coverage, stock purchase plan, flexible spending accounts, tuition reimbursement, and business casual dress. At Chubb, we are  committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religion, age, sex, sexual orientation, transgender, national origin, disability, genetic information, veteran or marital status, or any other characteristic protected by law.