Market Director in Rancho Cordova, CA at Chubb Group of Insurance Companies

Date Posted: 12/12/2019

Job Snapshot

Job Description


The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems.  The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market


• Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents
• Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition
• Field train Agents at MD’s discretion
• Review post sales documentation received from TMs
• Collect and report market results to Divisional Office on daily, weekly basis as instructed
• Ensure customer service requests received at Market Office are handled appropriately
• Host the following meetings:
o Monthly full day meeting with entire market team
o Monthly full day meeting with new Agents
o Bi-weekly full day meeting with all TMs
• Attend each territory team’s morning meeting whenever possible
• Deliver training at each territory team’s morning meeting once every 2 weeks
• Attend team check-ins at his/her discretion
• Work with appropriate sources to identify potential Agent candidates
• Perform interviews and select candidates for field demos
• Work with TMs to make final hiring decisions
• Analyze/manage performance of all territories, Agents, Account Executives and TMs
• Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market
• Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them
• Field train TMs and other key players


• Capacity to manage and lead a sales team 
• Outstanding teambuilding skills
• Strong communication and organizational skills
• Demonstrate sound judgment and decision making
• Ability to attract and assess talent
• Good coaching and mentorship skills
• Maintain high ethical standards
• Ability to problem solve
• Demonstrate innovation and creativity
• Ability to achieve or exceed business goals


• Successful and stable work history
• Minimum of 7 years Insurance Sales/Management experience required
• Demonstrated leadership skills
• Intermediate PC skills required
• College Degree preferred


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