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ESIS - Professional Associate - Claims in Chicago, IL at Chubb Group of Insurance Companies

Date Posted: 4/27/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    111 West Wacker Drive
    Chicago, IL
  • Job Type:
    Insurance
  • Experience:
    Not Specified
  • Date Posted:
    4/27/2018

Job Description

The Claim Associate, under direct supervision initially, performs claims functions within a specific business line.  Gains exposure to all facets of a professional claims representative position through classroom and hands on learning.
SCOPE INFORMATION:
This position reports to a Technical Claims Team Leader. There are no positions reporting into this position.
MAJOR DUTIES & RESPONSIBILITIES: 
Duties may include, but are not limited to:
  • Investigates new losses, and determines compensability and exposure.
  • Issues payments in system.
  • Deals with insureds, clients, and other customers.
  • Handles jurisdictional notices, payment of benefits, scheduling medical appointments, completion and filing of necessary forms
 DESIRED QUALIFICATIONS:
  • College graduate. No experience required.
  • Strong customer orientation to respond to and support customer needs.
  • Strong written and oral communication skills to effectively deal with outside investigative sources and with insureds by telephone.
  • Strong analytical and organizational ability
  • Strong PC experience to be comfortable in an automated environment.
  • Works well within a team environment to give and solicit feedback, identify opportunities for growth of self and other team members.
  • Believes in own judgment and acts to support or defend own choices.
  • Committed to high standards of behavior and performance.
  • Adapts own approach or behavior to particular situation.
  • Builds and maintains positive image for the company.