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ESIS Operations Associate in Talleyville, DE at Chubb Group of Insurance Companies

Date Posted: 10/8/2018

Job Snapshot

  • Employee Type:
  • Location:
    Talleyville, DE
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

ESIS Partnership Services & Sales, Operations Associate


ESIS, Inc. is a premier provider of risk and claims management services.  We are currently seeking an Account Associate that would manage a variety of tasks for our Client Services & Sales Leaders as part of a central operations unit.  This position will be located in Wilmington, Delaware.

Major Duties and Responsibilities:

1.       Assist Partnership Leaders and Business Development Managers to increase the speed and efficiency of our sales and renewal cycles. 

2.       Complete a variety of  different tasks to assist Partnership Leaders in managing their desks and deliver a consistent product to our clients:

a.       Complete checklist of renewal processes

b.      Assist with production of documents specific to department needs

c.       Coordinate claims reviews and audit preparation

d.      Maintenance of internal systems

e.      Team roster updates

f.        Spreadsheet updates/Account Structure updates

g.       Contract review/verification

3.       Monitor the quality of data in the system, an integral part of our process.  This will be accomplished through analyzing administrative reports on a monthly basis and performance quality checks

4.       Maintain and update spreadsheets for location structures and manage updates in internal claim system – within CRIS, OMNI

5.       Execute the contracting process which will include using DocuSign to send the contract to the appropriate client contact and manage the timeframes for follow up as outlined in our Legal Contracting Process. 

6.       Run and distribute medical panel postings and updates as necessary and annually upon cleints renewal. 

7.       Prepare for file reviews, which will include scheduling of the file review, collect documents, organize books, and produce booklets, for all clients under (#) claims per year

8.       Manage accuracy of renewal documents by performing quality reviews.

Required Skills & Qualifications:


§  College degree or comparable work experience

§  Strong proficiency with Excel, PowerPoint & Word, including the ability to create pivot tables and produce charts in Excel;

§  Excellent organizational and time management skills;

§  Attention to detail and accuracy;

§  Strong collaboration skills with the ability to effectively interact with all levels and functions within the organization;

§  Ability to work independently and within a team environment;

§  Willingness to work in an ambiguous and changing environment;

§  Focus on execution in a timely, efficient manner