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ESIS Claims Operations Assistant in Overland Park, KS at Chubb Group of Insurance Companies

Date Posted: 6/18/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Grandview Drive
    Overland Park, KS
  • Job Type:
    Insurance
  • Experience:
    At least 5 year(s)
  • Date Posted:
    6/18/2018

Job Description

The Claim Assistant, under limited supervision, performs customer service and/or claims processing functions.
MAJOR DUTIES & RESPONSIBILITIES:
Duties may include, but are not limited to:

•        Verifies accuracy of claim information, payment codes, review check accuracy and confirm authority level of payments.

•        Receive and register new loss information on system.

•        Register new loss information on system.

•        Perform all file updates on system as directed by claim reps/team leader.

•        Register loss payments on system.

•        Provide customer service to agents, insureds, clients and other customers.

•        Process authorized payments.

•        Input data entry correspondence into system, diaries information for claims reps and/or team leader, and prepares form letters.

•        Typing, photocopying, indexing and filing.
SCOPE INFORMATION:
Reports to an Operations Supervisor or to Claims Team Leader.
DESIRED QUALIFICATIONS:

•        5 years previous claims processing and/or administrative experience.

•        Strong customer service background.

•        Ability to operate and contribute positively in a team-based environment.

•        Good written and oral communication skills including effective telephone skills.

•        Ability to work independently under limited supervision.

•        Superior organizational skills and the ability to effectively manage multiple priorities.

•        Demonstrated initiative as evidenced by the ability to self-manage, organize and prioritize work.

•        Strong working knowledge of computer systems and various Microsoft applications such as Word and Outlook.

•        Committed to high standards of behavior and performance.