This site uses cookies. To find out more, see our Cookies Policy

ESIS Claim Assistant in Glen Allen, VA at Chubb Group of Insurance Companies

Date Posted: 10/8/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    4900 Cox Road
    Glen Allen, VA
  • Job Type:
  • Experience:
    At least 5 year(s)
  • Date Posted:
    10/8/2018

Job Description

Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

The Claim Assistant, under limited supervision, performs customer service and/or claims processing functions.

MAJOR DUTIES & RESPONSIBILITIES:

Duties may include, but are not limited to:

- Receive new losses and verifies accuracy of information via coverage.

- Register new loss information on system.

- Perform all file updates on system as directed by claim reps/team leader.

- Register loss payments on system.

- Provide customer service to agents, insureds, clients and other customers.

- Manage low level claims, such as medical only.

- Process authorized payments.

- Input data entry correspondence into system, diaries information for claims reps and/or team leader, and prepares form letters.

- Typing, photocopying, indexing and filing.

DESIRED QUALIFICATIONS:

- 5 years previous claims processing experience.

- Strong customer service background.

- Ability to operate and contribute positively in a team-based environment.

- Good written and oral communication skills including effective telephone skills.

- Ability to work independently under limited supervision.

- Superior organizational skills and the ability to effectively manage multiple priorities.

- Demonstrated initiative as evidenced by the ability to self-manage, organize and prioritize work.

- Strong working knowledge of computer systems and various Microsoft Office applications.

- Committed to high standards of behavior and performance.

Chubb offers a competitive compensation package and comprehensive benefits package including life, health and dental, vision, a generous retirement savings plan, disability coverage, stock purchase plan, flexible spending accounts, tuition reimbursement, and business casual dress. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religion, age, sex, sexual orientation, transgender, national origin, disability, genetic information, veteran or marital status, or any other characteristic protected by law.