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Auto Technical Specialist in San Francisco, CA at Chubb Group of Insurance Companies

Date Posted: 11/23/2018

Job Snapshot

Job Description

Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. 


The Chubb Group of Insurance Companies is currently seeking an Auto Technical Specialist to join its Western Claims Service Center team.
As an Auto Technical Specialist, you’re accountable for:

• Reviewing and re-inspecting vehicle appraisals prepared by independent appraisers and direct repair facilities on an ongoing basis.
• Preparing regular reports on activities.
• Ensure that all appraisals are completed in compliance with all Chubb guidelines, statutory regulations, and all Unfair Claim Practices Acts.
• Oversee external vendors and claim programs within the territory.
• To actively address all problems and issues with appropriate parties.
• To act as the main communication channel between Chubb and independent appraisal firms and direct repair facilities.
• To provide Chubb claim offices with assistance in the resolution of appraisal issues.
• To assist in the management of salvage in the serviced territory.
• To assist in the staff training and education initiatives.
• To identify and pro-actively address fraudulent claim activity.
• To complete emergency appraisals when required.
Knowledge, Skills and Abilities
Requires insurance industry or related experience with the highest level of technical knowledge, skills and proficiency in the following areas:

• Strong knowledge of current collision repair procedures and determining repair costs.
• Strong knowledge of vehicle damage and loss evaluation.
• Strong knowledge of vehicle estimating databases.
• Strong negotiation skills.
• Knowledge of applicable state requirements and guidelines.
• Excellent verbal and written communication skills.
• Commercial and Personal lines policy coverage’s.
• Strong customer service skills.
• Training competencies to impart knowledge to staff.
Education and Experience:
• Bachelor's degree or equivalent experience. Minimum 5 years of insurance claims or related field experience.
Position requires travel.



Chubb offers a competitive compensation package and comprehensive benefits package including life, health and dental, vision, a generous retirement savings plan, disability coverage, stock purchase plan, flexible spending accounts, tuition reimbursement, and business casual dress. At Chubb, we are  committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religion, age, sex, sexual orientation, transgender, national origin, disability, genetic information, veteran or marital status, or any other characteristic protected by law. 


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