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Claim Specialist in Jersey City, NJ at Chubb Group of Insurance Companies

Date Posted: 2/22/2019

Job Snapshot

Job Description

Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

Chubb is seeking an E&O Claim Specialist, located at our office in Jersey City, NJ.


- Analyzing first reports and promptly contacting insured/claimants.
- Providing outstanding customer service and works well with the insured, broker, and TPA in the adjustment of E&O claims.
- Effectively evaluating contract language and identifying coverage issues.
- Promptly and appropriately developing the file to provide accurate and timely investigation and loss analysis.
- Conducts, coordinates, and directs investigation into loss facts and extent of third-party damages.
- Maintaining an active file diary to move file toward resolution.
- Establishing accurate and timely reserves.
- Recognizing and pursuing recovery.
- Adherence to all statutory and regulatory fair claims practices.
- Recognizing and identifying potential fraudulent claims.
- Developing and maintaining strong business relationships with internal and external customers.
- Successfully contributing to the development and delivery of the team’s goals, objectives and results.

Knowledge, skills and abilities:

- Full knowledge of insurance contracts, investigation techniques, legal requirements and insurance regulations.
- Ability to work effectively in teams and with a wide variety of people.
- An aptitude for evaluating, analyzing, and interpreting information.
- Ability to recognize coverage issues and prepare coverage position letters.
- Excellent skills in the areas of: customer service; Investigation techniques; organization, time management and the ability to multi-task; Verbal and written communication and interpersonal ability; innovative thinking.

Preferred Skills & Experience:

- Bachelor’s degree or equivalent experience
- Minimum of two years of claims adjusting experience
- Should have a high degree of technical competence in the handling of professional liability claims with particular emphasis on E&O.
- The candidate will be responsible for positively influencing the business results through leading by example-demonstrating a “can do” attitude in difficult and challenging times.
- Effectively communicates and demonstrates the ability to build partnerships, participate in business initiatives and projects.
- Current claims adjuster license in one or more states preferred but must be willing to obtain additional state licensures.

Chubb strives to offer a diverse and inclusive and rewarding work environment.  Teamwork and mutual respect are central to how Chubb operates and we believe the best solutions draw upon diverse perspectives, experiences and skills.  We operate in such a way where everyone, regardless of their singular background has the opportunity to contribute to our collective success.

Chubb offers a competitive compensation package and comprehensive benefits package including life, health and dental, vision, a generous retirement savings plan, disability coverage, stock purchase plan, flexible spending accounts, tuition reimbursement, and business casual dress. At Chubb, we are  committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religion, age, sex, sexual orientation, transgender, national origin, disability, genetic information, veteran or marital status, or any other characteristic protected by law.