Senior Claims Director in Chicago, IL at Chubb Group of Insurance Companies

Date Posted: 11/27/2019

Job Snapshot

Job Description

Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. 
This casualty role is focused on the handling of Personal and Commercial Auto Liability, General Liability & Excess/Umbrella Liability claims for the Northeast Region which includes handling litigated and non-litigated claims in all 50 states. This role requires an individual to be accountable for the independent handling and disposition of claims including but not limited to investigation, coverage determination, reserving, litigation management, negotiation, settlement, and trial strategy. This position will require some travel as you will represent the company at meetings with management and our internal and external business partners and will be expected to participate in mediations, arbitrations, settlement conferences and trials as appropriate. 
  • Day to day handling of an inventory of Personal and Commercial Liability claims involving: bodily injury, property damage, personal injury, advertising injury, construction risks and NY Labor Law. This claim inventory will involve moderate to high exposures and/or coverage issues across multiple lines of business
  • Independently carry out claim handling activities including, but not limited to, coverage analysis, investigation of liability and damages, litigation and expense management, evaluate claims for reserve and settlement, execute settlement strategy and proactively negotiate settlements, attend  mediations/arbitrations, and ensure appropriate file documentation and diary/time management
  • Independently draft coverage position letters
  • Review and analyze contracts for risk transfer potential
  • Provide superior claim handling and customer service
  • Adhere to Best Practices Guidelines
  • Vendor and expert management subject to established guidelines and procedures
  • Demonstrate and implement effective defense, resolution and claim strategies
  • Adhere to individual authority grants, all statutory and regulatory requirements, fair claim practices and local compliance requirements, including examiner licensing
  • Candidate must have 10 or more years of experience as a claims professional with a high degree of specialized and technical competence relative to the handling of claims involving high exposures and/or complex coverage issues
  • A law degree is not required.
  • Strong background in the handling of Automobile (AL), General Liability (GL), GL Products & Premises Liability claims
  • Strong background and demonstrated ability in handling claims involving New York Labor Law and NY Insurance Law 3420(d)
  • Strong background and demonstrated ability in dealing with significant coverage matters
  • An understanding of the tenants of case law relative to risk transfer, insurance and legal principles, particularly under CT, MA,RI, NH, ME, VT and NY laws
  • Excellent verbal, written and interpersonal communication and negotiation skills
  • An ability to work independently and assimilate learning materials on many different subjects from various sources
  • Strong time management, litigation management and multi-tasking skills
  • Working knowledge of industry best practices and procedures
  • Excellent interpersonal communication and negotiation skills; and an ability to deal with internal and external customers and business partners in a professional manner
  • Ability to make prompt, intelligent decisions based upon detailed analysis of complex issues
  • Demonstrate strong relational skills particularly in adverse or high-pressure situations
  • Adjuster licensing in all required states
  • Knowledge of E & O coverage and claim handling a plus
Chubb strives to offer a diverse and inclusive and rewarding work environment.  Teamwork and mutual respect are central to how Chubb operates and we believe the best solutions draw upon diverse perspectives, experiences and skills.  We operate in such a way where everyone, regardless of their singular background has the opportunity to contribute to our collective success.
Chubb offers a competitive compensation package and comprehensive benefits package including life, health and dental, vision, a generous retirement savings plan, disability coverage, stock purchase plan, flexible spending accounts, tuition reimbursement, and business casual dress. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religion, age, sex, sexual orientation, transgender, national origin, disability, genetic information, veteran or marital status, or any other characteristic protected by law.